Klaskoo Support
We’re here to help you make the most of Klaskoo. Browse FAQs or contact our team anytime.
With Klaskoo, you can manage your educational business digitally and centrally. From the admission and registration process, student management, class scheduling, teacher management, communication with parents, all the way to digital billing and payments.
Yes, Klaskoo can support managing multiple educational businesses at once under a single account. All accessible right from your smartphone.
Yes, Klaskoo also supports managing multiple branches simultaneously under a single account.
Klaskoo provides a WebAccess feature, specifically for those who want a broader and more detailed view, such as tables, charts, and lists. It also includes more comprehensive reporting features tailored for more complex educational business operations.
Yes, Klaskoo offers a “White Label” edition, where the application can be branded with your educational institution’s identity—making it feel as if you have your very own custom app. Please contact [email protected] for more information.
Yes, Klaskoo is open to customizing the application specifically to meet the unique operational needs of your school or educational business.
Basically, everything is possible.
However, the common customizations usually include:
– Document templates frequently used and sent to parents, such as invoices, reports, and certificates
– Workflow or processes
– Learning progress tracking (Learning Milestones)
– User roles (Branch Manager, Branch Admin, Teacher, Finance, etc.)
– Rules for applying late payment penalties
– Special order features, such as custom activity types tailored to the children’s activities at your learning center
– Integration with other systems used in the school, like more complex accounting systems
– ‘White label’ Student/Parent Apps
– ‘White label’ Staff Apps
– Hosting on your own server
You can use Klaskoo by subscribing to their service. Subscription plans are available on a monthly or yearly basis, with more attractive pricing for annual subscriptions.
You can start a free trial by downloading the Klaskoo app from the Apple App Store or Google Play Store, depending on your device’s platform. Install and start using it. You will be guided by a brief tutorial on your dashboard screen, or you can also watch short videos on how to use Klaskoo.
The Klaskoo app can be installed on smartphones running Android version 10 or higher and iOS version 15 or higher. Versions for earlier operating systems are also available, but we do not recommend them due to performance optimization considerations for daily operations.
You can subscribe to Klaskoo according to the needs of your learning center. Various packages and tiers/levels are available to choose from.
The Klaskoo Enterprise version is a large-scale subscription version that even includes specific feature requests or customizations and special models.
Please leave us a message, or you can directly contact us at [email protected].
Our team will be happy to assist you in meeting your needs.
Yes, we are happy to assist you. Please send any questions about the Klaskoo application to [email protected].
For the Enterprise version, we provide a special support service that is directly handled by our support team, ensuring your issues are resolved more quickly.
Yes, you will receive an initial training session, covering everything from initial configuration, administrative use, to daily operations. The training is conducted online to reach all areas.
Parent Apps is a version of Klaskoo designed specifically for parents. They can receive information, communicate, and view and pay bills—all through the same application, Parent Apps.
Automatically. The Parent Apps feature is already included in the Klaskoo subscription package and can be used for free by the parents of students at your educational institution.
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